Effective Date: June 2026
Welcome to the Wildlux Expeditions Ltd website and services. These Terms of Use (“Terms”) govern your access to and use of our website, booking services, and travel-related offerings.
By accessing our website or booking any service with us, you agree to be bound by these Terms. If you do not agree, please do not use our services.
1. About Wildlux Expeditions
Wildlux Expeditions Ltd is a Tanzania-based travel company offering:
- Wildlife safaris
- Mountain climbing expeditions
- Cultural tours
- Beach holidays in Zanzibar
- Airport transfers and transportation services
- Tailor-made travel experiences
We act as a tour operator and travel facilitator, working with trusted local partners, lodges, and service providers.
2. Use of Our Website
You agree to use our website only for lawful purposes. You must not:
- Use the website for fraudulent or illegal activity
- Attempt to disrupt or damage the website
- Copy or reproduce content without permission
- Submit false or misleading information
- Misuse booking forms or communication channels
We reserve the right to restrict access to users who violate these Terms.
3. Bookings and Reservations
All bookings made through Wildlux Expeditions are subject to availability and confirmation.
Booking Conditions:
- A booking is confirmed only after written confirmation and/or deposit payment.
- Travel services are subject to supplier availability (lodges, parks, airlines, etc.).
- Prices may change before booking confirmation.
- Full payment may be required before travel depending on the itinerary.
4. Payments
Payments must be made through approved methods provided by Wildlux Expeditions.
Payment Terms:
- Deposit may be required to secure bookings.
- Full payment deadlines will be communicated during booking.
- Bank charges or transaction fees are the responsibility of the client.
- Failure to complete payment may result in cancellation of services.
We do not store full credit/debit card details on our systems.
5. Cancellations and Refunds
Cancellations are subject to supplier policies and the timing of cancellation.
General Policy:
- Cancellation fees may apply depending on how close to the travel date cancellation occurs.
- Non-refundable deposits may apply for certain services.
- Some services (e.g., park fees, flights, lodges) may be non-refundable once booked.
- Refunds, if applicable, will be processed after deductions of applicable charges.
We recommend purchasing travel insurance that covers cancellations.
6. Travel Documents and Requirements
It is your responsibility to ensure you have valid travel documents, including:
- Valid passport
- Visa (if required)
- Health/vaccination certificates
- Travel insurance
Wildlux Expeditions may provide guidance, but final responsibility lies with the traveler.
7. Changes to Itineraries
Wildlux Expeditions reserves the right to modify itineraries when necessary due to:
- Weather conditions
- Safety concerns
- Park regulations
- Availability of services
- Operational requirements
We will always aim to provide equivalent alternatives whenever possible.
8. Limitation of Liability
Wildlux Expeditions is not liable for:
- Delays or cancellations caused by airlines or third parties
- Injuries, losses, or damages beyond our control
- Natural events, weather conditions, or force majeure situations
- Personal belongings lost during travel
However, we will always act in good faith to assist clients in resolving issues.
9. Third-Party Services
We work with third-party providers such as:
- Hotels and lodges
- Airlines
- Transport companies
- National park authorities
- Local guides and service providers
Wildlux Expeditions is not responsible for acts, errors, or omissions of third-party suppliers but will assist where possible.
10. Intellectual Property
All content on this website, including:
- Text
- Images
- Logos
- Itineraries
- Branding materials
is the property of Wildlux Expeditions Ltd unless otherwise stated.
You may not copy, distribute, or use any content without written permission.
11. User Responsibilities
By using our services, you agree to:
- Provide accurate and complete information
- Follow safety instructions during travel
- Respect local laws, culture, and wildlife
- Behave responsibly during tours and safaris
Failure to comply may result in removal from a tour without refund.
12. Health and Safety
Travel in Tanzania may involve outdoor activities, wildlife encounters, and remote areas.
You acknowledge that:
- You are responsible for your health and fitness to travel
- You should consult a doctor before travel
- Travel insurance is strongly recommended
- You must follow all safety instructions from guides
13. Privacy
Your use of our services is also governed by our Privacy Policy, which explains how we handle your personal data.
14. Force Majeure
Wildlux Expeditions is not responsible for delays or failure to perform obligations due to events beyond our control, including:
- Natural disasters
- Political unrest
- Pandemics
- Government restrictions
- Weather disruptions
- Transport failures
In such cases, we will work to provide suitable alternatives where possible.
15. Changes to Terms
Wildlux Expeditions reserves the right to update or modify these Terms at any time. Updates will be posted on this page with the revised effective date.
Continued use of our services after changes means you accept the updated Terms.
16. Contact Information
For questions regarding these Terms of Use, please contact:
Wildlux Expeditions Ltd
Tanzania
Travel With Confidence
By choosing Wildlux Expeditions, you are partnering with a professional Tanzanian tour operator committed to safety, transparency, and unforgettable travel experiences.